MGM Removes Free Play Offer | Players React to Cutback
Recent changes at MGM have left many players stunned as offers for April saw a drastic elimination of free play, dropping from $750 to $0. With $250 in resort credit remaining unchanged, this adjustment raises concerns about possible cost-cutting strategies by MGM.
What's Behind the Controversy?
Reports from players indicate a growing unease about this reduction. Some speculate it may be linked to new booking policies, suggesting that those who used their free play earlier might not see it in future offers. Given that the offers for high-end properties have been consistently generous, this sudden change hit hard.
"I hope this isn't a permanent thing! I still want to play!" said one frustrated player. Another expressed frustration about receiving $0 for April: "In May, we should see offers back, just less than usual."
Players Weigh In
Feedback from forums has surfaced three prevalent themes:
Booking Confusion - Some players question if the free play is removed to streamline bookings, particularly for those who already cashed in on previous offers.
Folks Cite System Glitches - Many believe the change may not be a policy decision but a temporary glitch affecting specific accounts. "I just saw my free play back today!", noted one satisfied player.
Quality of Service - Concerns about MGM’s customer service were highlighted, with at least one commenter pointing out slow responses from hosts.
"My host is terrible, doesn't get back to me. It’s frustrating!"
Mixed Reactions Across the Board
Sentiments appear split as players react to the news of zero free play for the month of April. While some express optimism things will return to normal, others remain skeptical about the long-term impact on loyalty programs.
Key Points to Consider:
🔹 Offer Cuts: Significant reductions in free play noted by many players.
🔸 Possible System Error?: "Just hang tight! It may resolve itself shortly," said one player encouraging others to be patient.
⭐ Booking Policies Uncertainty: "Is my level of loyalty affecting my offers?" questioned another commenter, hinting at possible disparities in how offers are handled.
The buzz generated by these changes at MGM suggests players will need to stay attuned to the evolving landscape of offers and options. Tracking how these adjustments play out is crucial for future visits and gaming decisions.